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WebOptimum chat scheduled me with an appt. on Aug. 20th. Check my optimum app tonight at 9pm. It said I have an appt. today from 10am to 8pm. Not one call, text, email or knock on the door. The good news is, the downed wires were fixed. No more hanging and lose wires in front of my house... but I still have no connection. http://optimum.net/service-appointments/ ontact numberone number
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